Terms and Conditions

1. Company Information

These Terms and Conditions (“Terms”) are provided by:

Hop Banana LLC
30 North Gould Street, STE R
Sheridan, WY 82801
United States

Email: [email protected]

These Terms govern the use of the website Rabbit World (acsimacerata.it) and all purchases made through it.

2. Acceptance of Terms

By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use this website.

3. Website Use

You agree to use this website for lawful purposes only.

You must not:

• engage in fraudulent activity
• attempt to interfere with the website
• misuse any content or services

We reserve the right to restrict or terminate access to the website at our discretion.

4. Products

We offer products designed for the comfort and well-being of domestic rabbits, including mats, accessories, shelters, and related items.

We strive to ensure that all product descriptions are accurate. However:

• product images are for illustration purposes only
• slight variations may occur in color, size, or material
• product availability is not guaranteed

5. Orders

To place an order, you must provide accurate billing and shipping information and complete payment through our secure checkout.

An order is considered confirmed once payment has been successfully processed.

We reserve the right to:

• cancel or refuse any order
• limit quantities purchased
• cancel orders suspected of fraud or abuse

6. Pricing and Payment

All prices are listed in USD.

Prices may change at any time without notice. The price charged will be the one displayed at checkout.

Payments are processed securely through third-party providers such as Stripe. We do not store your payment information.

7. Fulfillment and Shipping

Orders are processed through a network of fulfillment partners and may be shipped from different locations depending on product availability.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delays may occur due to factors beyond our control, including:

• carrier delays
• customs processing
• weather conditions
• high demand periods

Delivery delays do not qualify for refunds.

Customers are responsible for providing accurate shipping details.

We are not responsible for:

• incorrect or incomplete addresses
• delays caused by external carriers
• customs fees or import duties, if applicable

8. Delivery and Responsibility

Once an order has been handed over to the carrier, delivery is managed by third-party logistics providers.

If a delivery issue occurs, we will assist in initiating an investigation with the carrier.

Any resolution, including refund or replacement, will be evaluated based on:

• tracking information
• carrier investigation results
• supporting documentation provided by the customer

9. Returns and Refunds

Returns and refunds are governed by our dedicated policies.

Please refer to our:

• Return & Refund Policy
• Shipping Policy

for full details and conditions.

All requests are reviewed on a case-by-case basis, and we reserve the right to make the final decision in accordance with these Terms and our policies.

10. Fraud Prevention

We reserve the right to:

• cancel suspicious orders
• request additional verification
• refuse service in cases of suspected abuse

False claims, including delivery-related claims, may result in:

• refusal of refund
• account restriction
• reporting to relevant authorities where applicable

11. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Hop Banana LLC or its partners.

Any reproduction, distribution, or unauthorized use is strictly prohibited.

12. User Content

If you submit content such as reviews, comments, or media, you grant us the right to use, reproduce, and display that content.

By submitting content, you confirm that it does not violate any third-party rights.

We reserve the right to remove any content at our discretion.

13. Limitation of Liability

To the fullest extent permitted by law, Hop Banana LLC shall not be liable for:

• indirect or consequential damages
• loss of data, revenue, or profits
• delays in delivery
• website interruptions or errors

Use of the website is at your own risk.

14. Modifications

We may update these Terms at any time.

Any changes take effect immediately upon publication on this page.

15. Governing Law

These Terms are governed by the laws of the United States.

16. Contact

For any questions regarding these Terms, please contact:

[email protected]